1. The patient has the right to the provision of healthcare services at the appropriate professional level, which is the provision of healthcare services according to the rules of science and accepted medical practices while respecting the individuality of the patient, taking into account the specific conditions and objective possibilities.
2. In the provision of healthcare services, the patient is also entitled to the following:
a) to respect, dignified treatment, to consideration and respect for privacy in the provision of healthcare services in accordance with the nature of the healthcare services provided,
b) to be informed about their health state and the proposed individual treatment process and all of its changes in a comprehensible manner and to a sufficient extent (hereinafter referred to as “health information”),
c) to ask additional questions relating to his or her health and proposed healthcare services, which must be clearly answered. In the case of a minor patient or a patient with limited legal capacity, the legal guardian or guardian of the patient has the right to be provided with health information and the right to ask questions, as does the patient, if he/she is appropriately rational and freely mature for such an act,
d) to refuse to provide information about his / her state of health, or he / she can determine which person is to be provided the information. A record of refusing to provide health information and identifying the person to be provided with health information is part of the patient’s medical records,
e) to expect all reports and records regarding his/her treatment to be treated as confidential. The protection of patient information must also be ensured in cases of computer processing,
f) the presence of a statutory representative, or a person appointed by a legal representative, a foster parent or other person to whom the patient has been entrusted by a court or other authority, if he/she is a minor,
g) the continuous presence of a guardian or a person appointed by a guardian if he/she is a person whose legal capacity is limited so that he/she is not competent to assess the provision of healthcare services or the consequences of their provision (hereinafter referred to as a “patient with limited legal capacity”
h) the presence of a close relative or a person designated by the patient, in accordance with other legislation and internal rules, and if the presence of such persons does not disrupt the provision of healthcare services; this does not apply to persons in custody, imprisonment or security detention; this is without prejudice to Section 47 (1) b),
i) to be informed in advance of the price of the provided healthcare services not covered or partially covered by the public health insurance and the method of their payment, if his/her state of health permits it,
j) to know the name or names and surnames of healthcare professionals and other professionals directly involved in the provision of healthcare services and persons preparing at the healthcare provider for the performance of the medical profession who are present in the provision of healthcare services or carry out activities that are part of instruction,
k) to refuse the presence of persons not directly involved in the provision of healthcare services,
l) to the provision of healthcare services in the least restrictive environment while ensuring the quality and safety of the healthcare services provided.
m) to be familiar with the internal rules of the medical facility.
3. A patient with a sensory impairment or with severe communication problems caused by medical reasons has the right to communicate during communication related to the provision of healthcare services in a way that is understandable for him/her and by the means of communication they choose, including methods based on second-person interpreting (except for Slovak). In the case of persons in custody, imprisonment or security detention, the Prison Service shall appoint an interpreter.
4. A patient with a sensory or physical disability, who uses a special training dog, has the right, with regard to his / her current state of health, to be accompanied by the dog and to the presence of the dog with him / her in a healthcare facility, in the manner prescribed by the internal rules so that the rights of other patients are not violated, unless otherwise provided by other legislation; this does not apply if the persons are in custody, imprisonment or security detention. A dog with special training means a guide dog or service dog for the purposes of the first sentence.
5. Healthcare services can only be provided to a patient with his / her free and informed consent. The patient may withdraw his/her consent to the provision of healthcare services. Withdrawal of consent is not effective if healthcare has already begun, the interruption of which may cause serious harm to the patient or endanger the life of the patient.
6. The patient may, in the event of a health condition in which he or she will not be able to consent or disagree with the provision of healthcare services and the way they are provided, express this consent or disagreement in advance (hereinafter referred to as “previously expressed wishes”). The provider will take into account the patient’s previously expressed wish, if available, provided that at the time of the provision of the healthcare services a foreseeable situation has occurred and the patient is in a state of health where he / she is able to express a new consent or disagreement.
7. The patient is obliged during the provision of healthcare services:
a) to adhere to the proposed individual healing process, if he/she expresses consent with the provision of healthcare services,
b) to comply with the internal rules of the medical facility,
c) to pay the provider the cost of the provided healthcare services not covered or partially covered by public health insurance or other sources provided to him/her with his/her consent,
d) to inform the health care practitioner truthfully about his/her state of health, including information on infectious diseases, healthcare provided by other providers as well as the use of medicinal products, including the use of addictive substances, and other matters essential for the provision of healthcare services,
e) to not use alcohol or other addictive substances during a visit to PTC.
f) upon an appeal to do so, to verify his / her identity through an identity card or passport and insurance card; if the patient refuses to prove his/her identity, PTC may refuse to provide healthcare service if it is not a patient who needs urgent care.
